Privacy Notice
Last updated:
At Ceraminalco, we value your trust. This Privacy Notice explains how we handle the personal data you share with us when you visit the site or contact us to learn more about a piece.
Who is responsible for your data
Camilo Valencia, the natural person responsible for the Ceraminalco project, with address at [workshop address in Malinalco, State of Mexico], is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).
For any privacy-related matter, you can write to: [contact email]
What data we collect
Through the site’s contact form, we collect only the data necessary to respond to your interest in a piece or inquiry:
Name
Email address
Phone number (optional)
Message and contact preference
We do not collect sensitive personal data or financial information. No transactions are carried out through the site.
What we use your data for
We use your information only to:
Respond to your message or inquiry about a piece
Coordinate with you the details of a possible purchase (price, shipping, payment method)
Keep a basic record of communications related to the project
We do not use your data to send you advertising, nor do we share it with third parties for commercial purposes.
Who we share your data with
We do not share your data with third parties, except when there is a legal obligation to competent authorities.
If you decide to purchase a piece, we may share your address with the shipping company (DHL, FedEx, or another) solely for delivery purposes. Any additional exchange of information will be made by mutual agreement with you.
Your rights (ARCO Rights)
In accordance with the LFPDPPP, you have the right to:
Access the personal data we hold about you
Correct data that is inaccurate or incomplete
Delete your data when you believe it is not required for a legitimate purpose
Object to the processing of your data for specific purposes
To exercise any of these rights, write to us at [contact email] indicating which right you wish to exercise and including official identification. We will respond within a maximum of 20 business days.
Cookies and browsing data
Our site may use cookies and similar technologies to improve your browsing experience and understand how the site is used. These tools may collect information such as your IP address, browser type, and pages visited. You can configure your browser to reject cookies, although some site functions may not work properly.
Changes to this Notice
If we update this Privacy Notice, we will publish the new version on this same page with its update date. We recommend reviewing it periodically.
Contact
For any questions about this Notice or about the processing of your data: [contact email]